Friday 10 July 2009

Content Adaptation by mobile network operators

We were conducting mobile tests as usual when we had the unpleasant surprise to see our pages being rendered in a way that doesn't match the way we've developed them. Apparently the problem is not new since other mobile content developers have experienced similar symptoms and it seems one mobile operator we're using for testing has a service supposed to "adapt the content" of a website for mobile phones. "Content adaptation" is a very loable thing. However, like for many other websites, it doesn't work for us. On the contrary. It's making our web services completely messed up. The fact is we already have a way to adapt the web services we're developing so you can have an enjoyable experience whether you're using a PC or a mobile device to access quovadislive.com. Anyhow who know how the content has to be displayed the best than the guys who are developing the service? Now apparently there's a whitelist so the "content adaptation service" doesn't render sites in that list and passes the "user-agent" info which is critical in order to detect whether you're using a computer or a mobile phone and therefore format the content accordingly. We've just sent a request to be added to that whitelist and see what gives. We'll keep you posted.

About content adaptation:

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